Last updated: 25 November 2025

Introduction

Welcome to the MasterComps.com privacy policy.

MasterComps.com (“Master Comps”, “we”, “us”, “our”) respects your privacy and is committed to

protecting your personal data. This policy explains how we collect, use, store, and protect your

personal information when you visit our website or participate in our competitions.

This policy also explains your privacy rights and how UK law protects you.

If you need a PDF copy of this policy, please contact us at info@mastercomps.com.

Please use the Glossary at the end of this document to understand the meaning of terms used in this

privacy policy.

1. Important Information and Who We Are

Purpose of this privacy policy

This policy gives you information on how Master Comps collects and processes your personal data

through your use of our website, including when you:

• create an account

• enter a competition

• purchase tickets or other products

• subscribe to our newsletter

• contact us through forms or email

This website is not intended for children, and we do not knowingly collect data relating to

individuals under 18 years old.

Please read this privacy policy together with any other privacy notices we may provide on specific

occasions so you clearly understand how and why we use your data.

This policy supplements other notices and does not override them.

Controller

Logisync Limited is the controller responsible for your personal data.

• Company Name: Logisync Limited

• Website: mastercomps.com• Registered Address: 195 Greenlands Road, Birmingham, B37 7LT, United Kingdom

• Email: info@mastercomps.com

At this time, we have not appointed a formal Data Privacy Manager. For all data-related questions,

please contact us at info@mastercomps.com.

You have the right to make a complaint to the Information Commissioner’s Office (ICO) at

www.ico.org.uk.

contacting the ICO.

However, we would appreciate the chance to resolve your concerns first, so please contact us before

Changes to the policy and your duty to update us

We review our privacy policy regularly. Updates will be posted on this page.

Please keep your personal data up to date by adjusting your account information when anything

changes.

Third-party links

Our website may contain links to third-party websites. Clicking those links may allow third parties

to collect data about you. We are not responsible for their privacy practices.

We encourage you to read their privacy policies.

2. The Data We Collect About You

“Personal data” means any information that can identify an individual.

We collect, store, and use the following categories of personal data:

Identity Data

• First name

• Last name

• Username or account ID

Contact Data

• Email address

• Billing address

• Delivery address• Phone number (if provided)

Financial Data

• Payment card details (processed securely by our payment provider; we do not store full card

numbers)

Transaction Data

• Details of payments

• Competition entries

• Purchase history

Technical Data

• IP address

• Browser type/version

• Device type

• Operating system

• Login information

• Time zone settings

• Cookies and tracking data

Profile Data

• Account details

• Login history

• Competition entries

• Preferences

Usage Data

• How you interact with our website

• Pages visited

• Time spent on the site

Marketing and Communications Data

• Subscription preferences• Marketing choices

Aggregated Data

We may use aggregated data for analytics, which does not identify you.

We do NOT collect:

• Special category data (health, ethnicity, religion, etc.)

• Data on criminal convictions

• Data relating to children

3. How We Collect Your Data

We use several methods:

Direct interactions

You provide data by:

• creating an account

• entering a competition

• contacting us

• subscribing to marketing

• completing forms

Automated technologies

We automatically collect Technical Data through:

• cookies

• analytics

• tracking pixels

(See our Cookie Policy for more details.)

Third-party sources

• Analytics providers (Google Analytics)

• Payment processors (e.g., Stripe, PayPal)

We do not transfer your personal data outside the United Kingdom.4. How We Use Your Personal Data

We only process your data when legally permitted under UK GDPR, including:

• Performance of a contract

e.g. processing your competition entry or purchase

• Legitimate interests

e.g. fraud prevention, site analytics, improving customer experience

• Compliance with legal obligations

We only rely on consent for marketing communications.

You may withdraw consent at any time.

5. Purposes for Using Your Data

Below is a summary of how we use your data:

Purpose Type of Data Lawful Basis

Registering a new user Identity, Contact Performance of contract

Processing competition

entries & purchases

Managing your account and

our relationship

Identity, Contact, Financial,

Transaction

Identity, Contact, Profile, Marketing

& Communications

Performance of contract,

Legitimate interest

Contract, Legal obligation,

Legitimate interest

Running competitions Identity, Contact, Usage, Profile Contract, Legitimate interest

Website administration and

security

Delivering personalised

content and ads

Improving our website via

analytics

Marketing recommendations Identity, Contact, Technical Legitimate interest, Legal

obligation

Legitimate interest

Identity, Profile, Usage, Marketing,

Technical

Technical, Usage Legitimate interest

Identity, Contact, Profile, Usage Legitimate interest

Competition Winners

If you win, we may ask for photos or participation in publicity.

This is voluntary.

However, we may need to provide winner information to the Advertising Standards Authority

(ASA) to prove the competition was legitimate.

6. Marketing Preferences

We may send you marketing if:• you created an account

• you entered a competition

• you purchased from us

• you signed up to our newsletter

You can opt out at any time.

We will never share your data with third parties for marketing without your explicit consent.

7. Cookies

We use cookies to improve your experience.

If you disable cookies, some parts of the site may not work properly.

See our Cookie Policy for details.

8. Change of Purpose

We only use your data for the reasons it was collected.

If we need to use it for a new purpose, we will notify you and explain the legal basis.

9. Disclosures of Your Data

We share your data with:

• Service providers (hosting, analytics, payment processors)

• Professional advisers (accountants, legal services)

• Regulators (HMRC, ASA)

• Potential business buyers (in the event of a sale/merger)

We require all third parties to respect your data and act lawfully.

10. Data Security

We use appropriate technical and organisational measures to protect your data against:

• loss• misuse

• unauthorised access

• alteration

• disclosure

Only authorised personnel can access your data.

11. Data Retention

We keep your personal data only as long as necessary, including:

• contractual obligations

• legal/tax requirements

• resolving disputes

You may request deletion of your data at any time.

We may anonymise data for research or statistical purposes.

12. Your Legal Rights

Under UK GDPR, you have the right to:

• Request access to your data

• Request correction

• Request deletion

• Object to processing

• Request restriction

• Request data transfer

• Withdraw consent

To exercise any of these rights, contact info@mastercomps.com.

We aim to respond within one month.

13. GlossaryLegitimate Interest

Our business interests that allow us to operate efficiently without overriding your rights.

Performance of Contract

Processing data to fulfil an agreement with you.

Legal Obligation

Processing required by law.

External Third Parties

• Website hosting, IT, and analytics services (UK-based)

• Payment processors

• Professional advisers

• Regulators (HMRC, ASA)

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