Last updated: 25 November 2025
Introduction
Welcome to the MasterComps.com privacy policy.
MasterComps.com (“Master Comps”, “we”, “us”, “our”) respects your privacy and is committed to
protecting your personal data. This policy explains how we collect, use, store, and protect your
personal information when you visit our website or participate in our competitions.
This policy also explains your privacy rights and how UK law protects you.
If you need a PDF copy of this policy, please contact us at info@mastercomps.com.
Please use the Glossary at the end of this document to understand the meaning of terms used in this
privacy policy.
1. Important Information and Who We Are
Purpose of this privacy policy
This policy gives you information on how Master Comps collects and processes your personal data
through your use of our website, including when you:
• create an account
• enter a competition
• purchase tickets or other products
• subscribe to our newsletter
• contact us through forms or email
This website is not intended for children, and we do not knowingly collect data relating to
individuals under 18 years old.
Please read this privacy policy together with any other privacy notices we may provide on specific
occasions so you clearly understand how and why we use your data.
This policy supplements other notices and does not override them.
Controller
Logisync Limited is the controller responsible for your personal data.
• Company Name: Logisync Limited
• Website: mastercomps.com• Registered Address: 195 Greenlands Road, Birmingham, B37 7LT, United Kingdom
• Email: info@mastercomps.com
At this time, we have not appointed a formal Data Privacy Manager. For all data-related questions,
please contact us at info@mastercomps.com.
You have the right to make a complaint to the Information Commissioner’s Office (ICO) at
www.ico.org.uk.
contacting the ICO.
However, we would appreciate the chance to resolve your concerns first, so please contact us before
Changes to the policy and your duty to update us
We review our privacy policy regularly. Updates will be posted on this page.
Please keep your personal data up to date by adjusting your account information when anything
changes.
Third-party links
Our website may contain links to third-party websites. Clicking those links may allow third parties
to collect data about you. We are not responsible for their privacy practices.
We encourage you to read their privacy policies.
2. The Data We Collect About You
“Personal data” means any information that can identify an individual.
We collect, store, and use the following categories of personal data:
Identity Data
• First name
• Last name
• Username or account ID
Contact Data
• Email address
• Billing address
• Delivery address• Phone number (if provided)
Financial Data
• Payment card details (processed securely by our payment provider; we do not store full card
numbers)
Transaction Data
• Details of payments
• Competition entries
• Purchase history
Technical Data
• IP address
• Browser type/version
• Device type
• Operating system
• Login information
• Time zone settings
• Cookies and tracking data
Profile Data
• Account details
• Login history
• Competition entries
• Preferences
Usage Data
• How you interact with our website
• Pages visited
• Time spent on the site
Marketing and Communications Data
• Subscription preferences• Marketing choices
Aggregated Data
We may use aggregated data for analytics, which does not identify you.
We do NOT collect:
• Special category data (health, ethnicity, religion, etc.)
• Data on criminal convictions
• Data relating to children
3. How We Collect Your Data
We use several methods:
Direct interactions
You provide data by:
• creating an account
• entering a competition
• contacting us
• subscribing to marketing
• completing forms
Automated technologies
We automatically collect Technical Data through:
• cookies
• analytics
• tracking pixels
(See our Cookie Policy for more details.)
Third-party sources
• Analytics providers (Google Analytics)
• Payment processors (e.g., Stripe, PayPal)
We do not transfer your personal data outside the United Kingdom.4. How We Use Your Personal Data
We only process your data when legally permitted under UK GDPR, including:
• Performance of a contract
e.g. processing your competition entry or purchase
• Legitimate interests
e.g. fraud prevention, site analytics, improving customer experience
• Compliance with legal obligations
We only rely on consent for marketing communications.
You may withdraw consent at any time.
5. Purposes for Using Your Data
Below is a summary of how we use your data:
Purpose Type of Data Lawful Basis
Registering a new user Identity, Contact Performance of contract
Processing competition
entries & purchases
Managing your account and
our relationship
Identity, Contact, Financial,
Transaction
Identity, Contact, Profile, Marketing
& Communications
Performance of contract,
Legitimate interest
Contract, Legal obligation,
Legitimate interest
Running competitions Identity, Contact, Usage, Profile Contract, Legitimate interest
Website administration and
security
Delivering personalised
content and ads
Improving our website via
analytics
Marketing recommendations Identity, Contact, Technical Legitimate interest, Legal
obligation
Legitimate interest
Identity, Profile, Usage, Marketing,
Technical
Technical, Usage Legitimate interest
Identity, Contact, Profile, Usage Legitimate interest
Competition Winners
If you win, we may ask for photos or participation in publicity.
This is voluntary.
However, we may need to provide winner information to the Advertising Standards Authority
(ASA) to prove the competition was legitimate.
6. Marketing Preferences
We may send you marketing if:• you created an account
• you entered a competition
• you purchased from us
• you signed up to our newsletter
You can opt out at any time.
We will never share your data with third parties for marketing without your explicit consent.
7. Cookies
We use cookies to improve your experience.
If you disable cookies, some parts of the site may not work properly.
See our Cookie Policy for details.
8. Change of Purpose
We only use your data for the reasons it was collected.
If we need to use it for a new purpose, we will notify you and explain the legal basis.
9. Disclosures of Your Data
We share your data with:
• Service providers (hosting, analytics, payment processors)
• Professional advisers (accountants, legal services)
• Regulators (HMRC, ASA)
• Potential business buyers (in the event of a sale/merger)
We require all third parties to respect your data and act lawfully.
10. Data Security
We use appropriate technical and organisational measures to protect your data against:
• loss• misuse
• unauthorised access
• alteration
• disclosure
Only authorised personnel can access your data.
11. Data Retention
We keep your personal data only as long as necessary, including:
• contractual obligations
• legal/tax requirements
• resolving disputes
You may request deletion of your data at any time.
We may anonymise data for research or statistical purposes.
12. Your Legal Rights
Under UK GDPR, you have the right to:
• Request access to your data
• Request correction
• Request deletion
• Object to processing
• Request restriction
• Request data transfer
• Withdraw consent
To exercise any of these rights, contact info@mastercomps.com.
We aim to respond within one month.
13. GlossaryLegitimate Interest
Our business interests that allow us to operate efficiently without overriding your rights.
Performance of Contract
Processing data to fulfil an agreement with you.
Legal Obligation
Processing required by law.
External Third Parties
• Website hosting, IT, and analytics services (UK-based)
• Payment processors
• Professional advisers
• Regulators (HMRC, ASA)
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